The NETSA trade show at Mohegan Sun is this weekend and it's shaping up to be the best ever. Dick Cole tells me that as of 4/15 our pre-registrations are 493 vs 518(08), 423(07), 426(06). We have 112 for Saturday Lunch and 191 for the Saturday Hall of Fame dinner.
Please come to the seminars on Saturday and Sunday mornings. We have focused on the independent retailer's owners and managers this year and have designed the events to be fun, educational and interactive. Our aim this year is to give you something small, something free, an idea or direction that you can take back with you to your business on Monday.
Friday, April 17, 2009
Monday, March 9, 2009
2007 Yaris Dealer Bound
There was nothing I could do. A body shop installed the sensor, didn't get the id's and I've got an up to date OTC Genisys that didn't have an option to re-id the sensors. What TPMS tool can do this?
Mass. Right to Repair Update
Stan Morin has been very busy and this really has a chance in 2009. It's happening now so contact your area rep and ask them to support it because it will help your business.
http://massrighttorepair.com/index.php?id=2
http://massrighttorepair.com/index.php?id=2
Friday, January 30, 2009
Wednesday, January 7, 2009
6 Laws of Customer Experience
Bradley from Customersfirst forwarded this GREAT article to us. If you only read one law, please read #6
http://experiencematters.files.wordpress.com/2008/07/the-6-laws-of-customer-experience_v7.pdf
http://experiencematters.files.wordpress.com/2008/07/the-6-laws-of-customer-experience_v7.pdf
Subscribe to:
Posts (Atom)