My day started with a 730am seminar "reving up your internet sales" This was put on by EBAY MOTORS and The Aftermarket Club. Great info on internet sales, EBAY seams to do a lot for a small retailer to use their site to sell. Might be something to use soon. The next was "The Nordstrom way to Customer Excellence". It appears that some of the stories I have heard that they have done are true. They are low base salary with a lot of performance rewards. Back to AAPEX for a briefing of the Shop of Tomorrow. This based on every tool and equipment running wireless and working with one server to move info and services into the customers profile or invoice. The alignment machine talks to the scan tool and the correct services then gets billed. Not so far fetched I guess. Had a evening reception with 2 tire companies, can not ever get enough free shrimp. Drinks are good too. I even got to stop at the pedestian overpass near the Beliago to watch their water show and then watch the pirates at TI. It is amazing to look down the strip at night with all lights blinking. Sensortory overload. Drinking helps!
Thanks
Stan Morin
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