Friday, January 30, 2009
Wednesday, January 7, 2009
6 Laws of Customer Experience
Bradley from Customersfirst forwarded this GREAT article to us. If you only read one law, please read #6
http://experiencematters.files.wordpress.com/2008/07/the-6-laws-of-customer-experience_v7.pdf
http://experiencematters.files.wordpress.com/2008/07/the-6-laws-of-customer-experience_v7.pdf
Monday, January 5, 2009
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